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Mental Health First Aid

We offer Mental Health First Aid courses in Manchester, Dorset, In-House and Online

Overview

Mental Health First Aid (MHFA) is a training course designed to provide individuals with the skills and knowledge needed to offer initial assistance to someone experiencing a mental health crisis or struggling with mental health issues. MHFA won’t teach you to be a therapist, but it will teach you to listen, reassure and respond, even in a crisis – and even potentially stop a crisis from happening.

In the same way we would provide first aid to someone with a physical injury, a mental health first aider can offer the same initial support using the tools gained within the course.

The training is delivered by an experienced and qualified MHFA England instructor, using a combination of presentations, group discussions and workshop activities.

Who needs this qualification?

The Mental Health First Aid course is suitable for anyone who would like to learn more about mental health, some of the common mental health issues people may experience and support co-workers.

Why is Mental Health First Aid training important?

Mental health education empowers people to care for themselves and others by reducing stigma through understanding. Ouch hope to break down barriers to the support that people may need to stay well, recover, or manage their symptoms – to thrive in learning, work and life.

Employers have a ‘duty of care’. This means they must do all they reasonably can to support the mental health, safety, and well-being of their employees.

Course content

Session 1:

  • Mental Health First Aid and the action plan
  • The MHFAider® role
  • Self-care
  • What is mental health?
  • Helpful and unhelpful language
  • Useful models to support the role

Session 2:

  • What influences mental health?
  • What is anxiety?
  • Crisis first aid
  • Active listening and empathy
  • What are eating disorders?
  • What is self-harm?
  • What is substance misuse?

Session 3:

  • Applying the mental health action plan
  • What is depression?
  • What is suicide?
  • Crisis first aid continued
  • What is psychosis?

Session 4:

  • Recovery and lived experience
  • Boundaries in the MHFAider® role
  • Moving forward in the MHFAider® role
  • My MHFA action plan

Learning outcomes

As an MHFAider® you will be able to:

  • Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention
  • Encourage a person to identify and access sources of professional help and other supports
  • Practice active listening and empathy
  • Have a conversation with improved mental health literacy around language and stigma
  • Discuss the MHFAider® role in depth, including boundaries and confidentiality
  • Practice self-care
  • Know how to use the MHFAider Support App®
  • Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England
Certificated by: MHFA England
Duration: 2 Days
Assessment: No formal assessment
Prerequisites: None
Validity of award: This certificate does not expire; however, refresher training is recommended every 3 years
Learner-to-trainer ratio: Maximum 16 learners per trainer
Delivery formats available: Face-to-face / Live online

"Brilliant course and brilliant course leader. Max was a very inspirational and engaging tutor."

"Very helpful course and relevant to my HR role as well as MHFA."

"Very clear and good fun, particularly on a difficult subject."

"Good course, was very friendly but serious when needed."

"I very much appreciate the effort put into teaching us, the openness and relatability."

"Taught very well, Max is a legend."

Available dates

01/05/2025 - 02/05/2025
09:00 - 17:00
£307.20 inc. VAT
7 places remaining
Online Session
12/05/2025 - 13/05/2025
09:00 - 17:00
£307.20 inc. VAT
11 places remaining
Signpost - Hawthorn Room- Stockport - SK4 3LD, Signpost - Sycamore Room - Stockport - SK4 3LD
22/05/2025 - 23/05/2025
09:00 - 17:00
£307.20 inc. VAT
13 places remaining
Ouch Learning and Development - Wimborne
09/06/2025 - 10/06/2025
09:00 - 17:00
£307.20 inc. VAT
11 places remaining
Online Session
14/07/2025 - 15/07/2025
09:00 - 17:00
£307.20 inc. VAT
14 places remaining
Ouch Learning and Development - Wimborne
04/08/2025 - 05/08/2025
09:00 - 17:00
£307.20 inc. VAT
12 places remaining
Online Session
13/08/2025 - 14/08/2025
09:00 - 17:00
£307.20 inc. VAT
12 places remaining
Signpost - Sycamore Room - Stockport - SK4 3LD
18/09/2025 - 19/09/2025
09:00 - 17:00
£307.20 inc. VAT
14 places remaining
Ouch Learning and Development - Wimborne
02/10/2025 - 03/10/2025
09:00 - 17:00
£307.20 inc. VAT
12 places remaining
Online Session
10/11/2025 - 11/11/2025
09:00 - 17:00
£307.20 inc. VAT
14 places remaining
Ouch Learning and Development - Wimborne
17/11/2025 - 18/11/2025
09:00 - 17:00
£307.20 inc. VAT
12 places remaining
Signpost - Sycamore Room - Stockport - SK4 3LD
18/12/2025 - 19/12/2025
09:00 - 17:00
£307.20 inc. VAT
12 places remaining
Online Session

In-House and On-Site Training

Do you have a larger group of learners that require training? Would you like us to deliver training at your premises?

We offer customised onsite and in-house training solutions directly to your organisation’s employees across the United Kingdom, making it convenient for you to upskill your workforce at a time and place that suits your business best.

If you are interested in finding out how we can help your training needs, please get in touch.

Great Value for Money

Is it Time to Requalify?

Stay on top of your qualifications and certifications effortlessly with our Requalification Checker tool. It’s a quick and easy way to verify your requalification status, ensuring you’re always up-to-date for your professional journey.

Please select the course you have previously completed, to see which course you need to take to renew your certificate

Mental Health FAQs

Mental Health First Aid (MHFA) is a training program designed to teach individuals how to provide initial support to someone who may be experiencing a mental health crisis or showing signs of mental health issues. The various mental health & wellbeing courses aim to increase mental health literacy, reduce stigma surrounding mental health, and equip individuals with the skills to offer assistance until professional help is available.

For more information on any of our mental health training courses, please visit our Mental Health & Wellbeing course page.

You can read more information about Mental Health First Aid in our Ultimate Guide to Mental Health and Wellbeing.

Prior to attendance at a Mental Health First Aid course, it is recommended that organisations consider the suitability of learner(s) to carry out a mental health first aider role. The role of a mental health first aider and attendance at the course will involve a range of discussions and resources related to mental health issues and illnesses.

MHFA is beneficial for anyone who wants to gain skills to help someone in a mental health crisis, including teachers, parents, healthcare professionals, and community leaders.

Take a look at the Mental Health and Wellbeing courses we offer:

Mental Health First Aid

Mental health First Aid Refresher

Mental Health Champion

Mental Health Awareness

Mental Health First Aid (Youth)

Mental health Awareness (Youth)

Driver CPC Mental Health and Wellbeing Awareness

Stress Awareness

Stress Management

Conflict Resolution

You can read more information about Mental Health First Aid in our Ultimate Guide to Mental Health and Wellbeing.

Like physical first aid, your MHFA England training is valid for three years. MHFA England recommend that Mental Health First Aiders (MHFAiders®) attend a MHFA Refresher course every three years to renew their skills, update their knowledge of mental health supports, and practice applying the Mental Health First Aid action plan.

You can read more information about Mental Health First Aid in our Ultimate Guide to Mental Health and Wellbeing.

Yes. All of our Mental Health and Wellbeing courses (except Driver CPC) can be delivered live online or face-to-face. 

You can read more information about Mental Health First Aid in our Ultimate Guide to Mental Health and Wellbeing.

Mental Health First Aid training is a valuable resource that contributes to creating a more informed, empathetic, and supportive community, ultimately promoting mental well-being and early intervention for those in need. 

MHFA training offers numerous benefits, both for individuals who receive the training and for the broader community. Here are some examples:

  • Improved Empathy and Understanding
  • Early Recognition and Intervention
  • Increased understanding of common mental health issues as well as the associated signs, symptoms, and risk factors
  • Crisis de-escalation skills 
  • Reduced stigma
  • Promotion of self-care
  • Community support and connection

You can read more information about Mental Health First Aid in our Ultimate Guide to Mental Health and Wellbeing.

Yes. Following completion of any of our mental health and wellbeing courses, learners will receive a digital certificate. 

You can read more information about Mental Health First Aid in our Ultimate Guide to Mental Health and Wellbeing.

You can read more information about asbestos in our Ultimate Guide to Asbestos

We offer various Mental Health and Wellbeing courses. Depending on what you are interested in and who you’re looking to support, will help determine which course may be right for you. 

Once you’ve confirmed your goals, you can look at which course aligns with your criteria, e.g. live online or face-to-face training, length of course (or how in-depth), supporting adults or young people aged 8-18. 

Take a look at our Mental health and Wellbeing courses to see which one would match what you’re looking for. 

You can read more information about Mental Health First Aid in our Ultimate Guide to Mental Health and Wellbeing.

The Mental Health First Aid course (adult or youth) is a 2-day course. We also offer Mental Health Champion (1-day) and Mental Health Awareness (half-day) courses. 

You can read more information about Mental Health First Aid in our Ultimate Guide to Mental Health and Wellbeing.

The 2-day Mental Health First Aid course is certificated through MHFA England. This is also the case for the Mental Health Champion, Awareness and Youth courses. 

You can read more information about Mental Health First Aid in our Ultimate Guide to Mental Health and Wellbeing.

Do you have any questions?